FAQ
ENTREPRENEURIAL HUB

Studio D is the space to nurture and grow your business. You'll work side by side with other entrepreneurs who are growing companies and driving economic impact in San Bernardino.

FAQ

Studio D offers several options for anyone needing a space to work.

Option 1:

Hot Desk: A hot desk is our least expensive membership that will give you access to the co-working spaces at Studio D.

Option 2:

Designated Desk: A designated desk membership gives you access to your own desk at Studio D. Members get 2 hours of monthly credit to apply toward the executive meeting room and/or event space (subject to availability.) Membership also comes with wifi access and access to events and other free resources.

Option 3:

Suite Member: A suite member has their own office space at Studio D. Offices come in three different sizes. Prices vary based on square footage. Members get 2 hours of monthly credit to apply toward the executive meeting room and 2 hours of monthly credit to apply toward event space (subject to availability.) Membership also comes with wifi access and access to events and free resources.

To learn more about the different options, and additional perks with your membership or to schedule a tour click HERE.

It is possible to rent a Designated Desk on a temporary basis but it is subject to availability. Click HERE to fill out a form and our manager will be in touch with you to make arrangements.

Access to the meeting room and event space credits depends on the level of membership. Those who have Designated Desk and Suite Memberships have access to 2 hours of credit for each space per month. Reservations are required and access is subject to availability. Credits refresh on the first of every month. If you need more than the allotted 2 hours a month, you can simply use as many as you need and the overages will be charged with your invoice at the beginning of the next month. Unused credits will not roll over into the next month. Learn more about overage charges HERE.

You may receive mail and packages at Studio D however, Studio D will not be signing for packages and is not responsible for your parcels.

No. Printing and scanning are additional services. Members have access to a printer and scanner but will have to pay for their own copies via credit card.

You have access to book a designated desk in our shared workspaces. You also have access to the executive meeting room as well as the shared space that can be used as an event space. Reservations are required and it’s all subject to availability. If you are a member you can go through the membership portal to check for availability and booking.

You can book event space on weekends – subject to approval and availability. Note that certain amenities are only offered during business hours. Click HERE to schedule a tour or a call.

Digital access will be given once the workspace is reserved and at least 30 minutes prior to your reservation start time. Space is subject to availability and booking.

Depending on your Studio D membership you may or may not have credit. If you do you can book one space per day. If you need multiple spaces we recommend you reach out to our community manager and make arrangements. Additional space is subject to additional costs and availability.

To start using your Studio D membership, our community manager will set you up to give you access to Studio D. Click HERE to contact the community manager.

To book a workspace, click HERE to fill out the form on the website. Our community manager will reach out and schedule a tour and set you up with your desired workspace.

To book a meeting room, if you are a member, you can use the membership portal to book the space. Once you’re in the portal select the room and the window of time you would like to reserve the room. If you have credits with your membership – they will be deducted from your account.  If you need more than the allotted credits a month, you can simply use as many as you need and the overages will be charged with your invoice at the beginning of the next month. Once you book a room, you will automatically have digital access 30 minutes before and after your booking.

If you are not a member and are interested in booking an executive meeting room or event space, click HERE to fill out the form on Studio D website. Please be specific about room type, event type as well as the times requested. Our community manager will contact you to finish the booking process. To find out the fees for different rooms click HERE.

Yes. In the interest of having space and in order for you to have access to the location, you must reserve either a desk or meeting room at least one (1) hour before you plan on coming. Click HERE to book a space to contact our community manager on-site.

Studio D members are not permitted to have guests, other than in connection with meeting room bookings. If a Studio D member has booked a meeting room, guests may be registered and given access only to the booked meeting room. The number of guests is limited to the number of people permitted in the booked meeting room (including the person who booked). The guests will be permitted to access the Studio D location booked only during the booking period. Guest must register at the front desk before accessing the workspace. Be sure your guests sign in.

The guest must sign in on the day of the meeting. You can send the guest the online link  – click HERE and fill out the check-in form. They can also check in once they get to the building and you will be notified when they arrive so you can greet your guest.

MEMBERSHIP QUESTIONS

You can manage your company’s account through the Membership Portal. When you are in the member portal you can log in and see all of your activity. If you are having trouble accessing your account or the membership portal, reach out to [email protected]

In order to see your booking history, you will need to go to the membership portal…………go to ……..

Once you are in …………you will see the……….section. From there, you can click on ………which will lead you to the page where you can find your usage.

You can update your payment settings in the membership portal. Go to the ……. tab and review the ……..section.

You can view invoices on the ….. tab in the membership portal. If you need to raise any billing concerns, please submit a support request through our support team.